> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.geekymedics.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I report an issue with a virtual patient or examiner?

We’re continually working to improve the realism and reliability of our virtual patients and AI examiners.

If you experience a problem during a consultation - such as an incorrect response, unrealistic dialogue, or poor-quality feedback - please let us know.
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## During a station

Click **Report an issue** in the sidebar while you’re working through the station, and use the text box to briefly describe the issue you experienced.

|| On smaller screens this button is hidden while an attempt is in progress. If you can’t see it, you can report the issue from your results page instead.
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## After a station

On your results page, click **Leave us feedback** to tell us about anything that didn’t seem right.

Your report will be reviewed by our team - we regularly use this feedback to improve future interactions.
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|| **Please note:** If you require technical support (e.g. the station won’t load, voice isn't working, or you see an error message), do **not** use the feedback form. Instead, contact us using the **chat button** in the bottom right corner of the screen or email support@geekymedics.com.