Articles on: Mobile App

I can't login after mobile app update

The Geeky Medics app has recently been updated to give you access to our full range of resources - including quizzes, flashcards and OSCE stations - alongside the existing OSCE guides.


Previously used the app without an account?



If you previously subscribed to the OSCE guides only, you may not have created a Geeky Medics account at the time. In this case:

You’ll need to register for a free account. You can do this on the web, or by using the Register button in the app.

Once registered, you can log in with your new details to access all available features.


Prefer not to register?



If you don’t want to create an account, you can still access your previously purchased OSCE guides:

Tap the Offline OSCE Guides button on the app’s login screen
This will give you access to the guides you purchased before the update


OSCE guides appear locked?



If your OSCE guides are showing as locked after the update:

Tap on any locked OSCE guide
On the purchase screen, choose ‘Restore Purchase’
This will verify your previous purchase and unlock the content - no extra payment required


If you’re still having trouble, feel free to contact us via the chatbot or email us at support@geekymedics.com. We're happy to help.

Updated on: 04/04/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!