Question 1

How to cancel a Geeky Medics subscription

Accepted Answer

To cancel your Geeky Medics app subscription, follow the instructions below for your specific product and platform.

OSCE Guide Mobile App Subscription on iPhone or Android

Q: How to cancel a Geeky Medics subscription

<p>To <strong>cancel your Geeky Medics app subscription</strong>, follow the instructions below for your specific <strong>product</strong> and <strong>platform</strong>.</p> <h1 id="osceguidemobileappsubscriptiononiphoneorandroid">OSCE Guide Mobile App Subscription on iPhone or Android</h1> <ul> <li><a href="https://support.apple.com/en-gb/HT202039">iPhone/iPad</a></li> <li><a href="https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en">Android</a></li> </ul> <h1 id="otherproductsubscriptionsegbundlessupportertier">Other Product Subscriptions (e.g. Bundles, Supporter Tier)</h1> <p>You can review and cancel <strong>bundle</strong> and <strong>supporter tier</strong> subscriptions from your <a href="https://app.geekymedics.com/account-settings/">account settings page</a> - once cancelled you’ll <strong>continue to have access to the relevant products until the end of the current subscription period</strong>. </p> <p>||| Many of the individual products we offer on our platform expire 12 months from the date of purchase and do not auto-renew - therefore there is no subscription to cancel in these cases.</p>

Q: Our product bundles

<p>|| We have <a href="https://app.geekymedics.com/purchase/bundles/">three product bundles</a>, which allow you to purchase multiple premium products at a significant discount.</p> <hr /> <h3 id="whatisincludedwitheachbundle">What is included with each bundle?</h3> <p>| Bundle | OSCE Stations | Mobile app OSCE Guides | OSCE Flashcards | Medicine Flashcards | Surgery Flashcards | Anatomy Flashcards | Medical Finals Questions | PSA Questions | | --- | --- | --- | | <a href="https://app.geekymedics.com/purchase/skills-plus-bundle/">Clinical Skills Plus Bundle</a> |✅|✅|✅|❌|❌|❌|❌|❌| | <a href="https://app.geekymedics.com/purchase/knowledge-bundle/">Knowledge Bundle</a> |❌|❌ |❌|✅|✅ |✅|✅|✅| | <a href="https://app.geekymedics.com/purchase/knowledge-and-skills-bundle/">Knowledge & Skills Bundle</a> |✅|✅|✅|✅|✅|✅|✅|✅|</p> <p>Purchasing a bundle gives you <strong>12 months of access</strong> to the products. </p> <p>| <a href="https://app.geekymedics.com/purchase/bundles/">Purchase a Geeky Medics bundle</a></p>

Other Product Subscriptions (e.g. Bundles, Supporter Tier)

You can review and cancel bundle and supporter tier subscriptions from your account settings page - once cancelled you’ll continue to have access to the relevant products until the end of the current subscription period.

||| Many of the individual products we offer on our platform expire 12 months from the date of purchase and do not auto-renew - therefore there is no subscription to cancel in these cases.

Question 2

The website isn't working or looks strange

Accepted Answer

If the website isn't functioning as expected or looks strange try clearing both your cache and cookies.

How to clear cache and cookies on popular browsers:

||| If clearing your cache and cookies doesn't fix the issue, let us know using the chat box. Please include details of exactly what steps lead to the issue (the more detail the better) and relevant screenshots if possible.

Question 3

Our product bundles

Accepted Answer

|| We have three product bundles, which allow you to purchase multiple premium products at a significant discount.

What is included with each bundle?

| Bundle | OSCE Stations | Mobile app OSCE Guides | OSCE Flashcards | Medicine Flashcards | Surgery Flashcards | Anatomy Flashcards | Medical Finals Questions | PSA Questions | | --- | --- | --- | | Clinical Skills Plus Bundle |✅|✅|✅|❌|❌|❌|❌|❌| | Knowledge Bundle |❌|❌ |❌|✅|✅ |✅|✅|✅| | Knowledge & Skills Bundle |✅|✅|✅|✅|✅|✅|✅|✅|

Purchasing a bundle gives you 12 months of access to the products.

| Purchase a Geeky Medics bundle

Question 4

An overview of our products

Accepted Answer

|| This page lists our premium products, which are all available to purchase individually. You may also be interested in our product bundles, which allow you to purchase multiple products at a significant discount. You can take a look at our bundles here.

OSCE Stations 🩺

800+ ready-made OSCE stations, including comprehensive mark schemes. Categories include:

Procedures
Clinical examination
History taking
Counselling and information giving
Data interpretation
Long cases

| Purchase OSCE Stations

Mobile OSCE Guides (iOS & Android) 📱

200+ OSCE guides and 150+ examiner checklists, available offline in our iOS and Android apps.

Each guide provides a step-by-step approach to the relevant clinical skills.

| Purchase our mobile OSCE guides by downloading the Geeky Medics app and following the instructions in app. Access to our mobile app guides is included with some of our bundles.

OSCE Revision Book 📚

High-quality printed book containing over 50 clinical examination guides, including photographs of key examination steps and clinical findings.

| Purchase The Geeky Medics OSCE Revision Book (Currently shipping to the UK

Question 5

How do I change or reset my password?

Accepted Answer

You can change your password via the account settings page via app.geekymedics.com.

||| If you've forgotten your password and can't log in - you can reset it here. Make sure to check your spam folder in your if you don't receive the email with the new password within 2 minutes.

Question 6

I've forgotten my password

Accepted Answer

If you've forgotten your password and can't log in - you can reset it here.

||| Make sure to check your spam folder in your if you don't receive the email with the new password within 2 minutes.

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