Articles on: Mobile App

How do I restore OSCE guide access in the app?

If you've previously purchased access to OSCE guides in the Geeky Medics app and they're appearing as locked, you can restore your access by following these steps:

Tap on any locked OSCE guide
On the purchase screen, select ‘Restore Purchase’
The app will check your subscription status and unlock the guides - no additional payment required

If this doesn’t work, try deleting and reinstalling the app, then repeat the steps above.

If you're still having issues, feel free to contact us at support@geekymedics.com or use the chatbot. We're happy to help.

Updated on: 04/09/2026

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