The website isn't working or looks strange
If the website isn’t behaving as expected or appears distorted, try clearing both your cache and cookies. This often resolves most display or loading issues.
Google Chrome
Safari
Microsoft Edge
Firefox
If clearing your cache and cookies doesn’t fix the problem, please get in touch using the chat box.
Include as much detail as possible:
What exactly is happening?
What steps led to the issue?
What device and browser are you using?
Include a screenshot if you can - this really helps us investigate the issue quickly
How to clear cache and cookies in popular browsers
Google Chrome
Safari
Microsoft Edge
Firefox
Still not working?
If clearing your cache and cookies doesn’t fix the problem, please get in touch using the chat box.
Include as much detail as possible:
What exactly is happening?
What steps led to the issue?
What device and browser are you using?
Include a screenshot if you can - this really helps us investigate the issue quickly
Updated on: 07/04/2025
Thank you!