The website isn't working or looks strange

If the website isn’t behaving as expected or appears distorted, try clearing both your cache and cookies. This often resolves most display or loading issues.

Quickest first step: try a hard refresh to force your browser to fetch the latest version of the page. Press Ctrl + Shift + R on Windows, or Cmd + Shift + R on a Mac. This fixes most problems caused by an out-of-date version of the site being stored on your device.

How to clear cache and cookies in popular browsers

Google Chrome
Safari
Microsoft Edge
Firefox

Still not working?

If clearing your cache and cookies doesn’t fix the problem, please get in touch using the chat box or email support@geekymedics.com.

Include as much detail as possible:

What exactly is happening?
What steps led to the issue?
What device and browser are you using?
Include a screenshot if you can - this really helps us investigate the issue quickly

Updated on: 04/09/2026

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