Articles on: General

The website isn't working or looks strange

If the website isn’t behaving as expected or appears distorted, try clearing both your cache and cookies. This often resolves most display or loading issues.




Google Chrome
Safari
Microsoft Edge
Firefox


Still not working?



If clearing your cache and cookies doesn’t fix the problem, please get in touch using the chat box.

Include as much detail as possible:
What exactly is happening?
What steps led to the issue?
What device and browser are you using?
Include a screenshot if you can - this really helps us investigate the issue quickly

Updated on: 07/04/2025

Was this article helpful?

Share your feedback

Cancel

Thank you!