What are AI credits?

AI credits unlock access to advanced AI features on the Geeky Medics platform.

These features are designed to offer a more realistic, immersive learning experience - especially when practising with our virtual patients, examiners, and AI-enhanced tools.

What do AI credits unlock?

AI credits are required for the following features:

• Audio consultations - real-time spoken conversations with a virtual patient
• Video consultations - face-to-face consultations with an on-screen video avatar
• AI examiner feedback - if you don’t have an OSCE Stations subscription
• OSCE station generation - once your free generations are used up
• AI tutor - once your free messages are used up
• AI flashcard generation - based on the number of flashcards you generate
• AI quiz generation - based on the number of questions you generate
• Flashcard AI suggestions - writing the back of a flashcard from the front

How many AI credits do I need?

AI credits are only used when you interact with features powered by our advanced AI.

Number of AI credits required

Audio and video consultations cost more because they use significantly more AI resource than our text-based patients.

How many credits do I get with my plan?

OSCE Stations and SCA cases subscriptions also include AI credits each month.

You can top up at any time with a one-off credit pack from the AI credits page. Your new credits will be added instantly.

Do my AI credits expire?

Yes. AI credits expire 12 months after they’re added to your account.

If you have credits from more than one source, we always use your oldest credits first. You can see the date your earliest credits expire on the Billing tab of your Settings page.

How do I start a spoken consultation?

When you start a virtual patient, you’ll be asked how you’d like to interact with them:

• Text - type messages back and forth. Free, no credits needed
• Audio - a real-time voice conversation, 4 credits, up to 15 minutes
• Video - face-to-face with a video avatar, 15 credits, up to 10 minutes

You can also choose the consultation language from the same screen.

Can I still use virtual patients without AI credits?

Yes. Text consultations are always free. Without AI credits your virtual patients will:

• Only reply using text
• Use our standard AI model
• Not support the AI examiner unless you have an OSCE Stations subscription

Purchasing AI credits is completely optional, but it unlocks a more advanced simulation experience.

Why can’t I start a video consultation?

Video mode is a subscriber perk. As well as having enough AI credits, you’ll need an active plan, or an OSCE Stations or SCA cases subscription. It’s also only available on stations that have a patient avatar set up.

Where can I see how many credits I have left?

You can view your remaining credit balance:

• At the bottom of the sidebar
• On the Billing tab of your Settings page
• When you start a virtual patient consultation
• On the AI credit purchase page

What happens when I run out?

If you run out of AI credits, you’ll be offered the choice of switching to text mode or topping up. Text consultations remain free, but audio, video and our other AI features will be unavailable until you top up.

You can top up at any time from the purchase page. Your new credits will be added instantly.

Do AI credits change the OSCE station content?

No. The OSCE scenarios remain the same. AI credits only affect how intelligent, interactive, or realistic the tools are (e.g. voice, feedback quality, AI depth).

Feature comparison

Still have questions? Feel free to get in touch - we're happy to help.

Updated on: 04/09/2026