Troubleshooting
I can't login after mobile app update
The Geeky Medics app has recently been updated to give you access to our full range of resources - including quizzes, flashcards and OSCE stations - alongside the existing OSCE guides. Previously used the app without an account? If you previously subscribed to the OSCE guides only, you may not have created a Geeky Medics account at the time. In this case: You’ll need to register for a free account. You can do this on the web, or by using tFew readersI'm having problems with the mobile app
Most issues can be resolved by restarting your device or deleting and reinstalling the Geeky Medics app. We’re sorry to hear you’re experiencing technical difficulties with the Geeky Medics app. To start with, please try the following steps, which resolves the most common issues: Make sure you have a stable internet connection Restart your device Delete and reinstall the Geeky Medics app OSCE guides appear locked despite an active subscription? If you have aFew readersHow do I restore OSCE guide access in the app?
If you've previously purchased access to OSCE guides in the Geeky Medics app and they're appearing as locked, you can restore your access by following these steps: Tap on any locked OSCE guide On the purchase screen, select ‘Restore Purchase’ The app will check your subscription status and unlock the guides - no additional payment required If this doesn’t work, try deleting and reinstalling the app, then repeat the steps above. If you're still having issues, feel free toFew readers
