Getting started
How do I access the Virtual Patients (AI patients)?
AI-powered virtual patients are available for many of our pre-made OSCE stations, and you can also create your own. You can interact with these virtual patients to practise communication and clinical reasoning skills. Watch a demo here. Virtual patients are designed for solo use. If you’d prefer to practise with your study partners, check out our [Group Practice Mode](/en/article/how-do-i-set-up-grSome readersHow can I get the virtual patient to speak?
When you start a consultation with a virtual patient, you choose how you’d like to interact with them. Two of the three modes let the patient speak to you. Choosing a mode Click Start station, choose Virtual patient, then pick one of: Mode What it does Cost Text Type messages back and forth. The patient replies in writing Free Audio | A real-time spoken conversation - you talk, and the patient talks back | 4 [AI credits](https://support.geekymFew readersHow do I review my previous Virtual Patient chat transcripts?
To review your previous virtual patient transcripts, click Performance in the sidebar and open your OSCE station performance, or go straight to https://app.geekymedics.com/performance/stations/osce/ This page lists all of your previous sessions, including those completed with our virtual patients. You can also view every finished attempt in one place under [completed attempts](https://app.geekymedics.com/performance/stations/osce/comFew readersCan I speak to the virtual patients in languages other than English?
Yes - our virtual patients support a wide range of languages. Choosing a language for a consultation When you start a virtual patient, the Select language option appears on the same screen where you choose Text, Audio or Video. Pick your language there and the consultation will run in it. Setting a default language If you usually practise in the same language, you can set it once and forget it. Go to your Settings page, openFew readersHow do I use the virtual examiner?
Our virtual examiner is a helpful tool when you're practising OSCEs solo, especially alongside our AI-powered virtual patients. The virtual examiner can mark your performance and give constructive feedback on your communication skills. Who has access to the virtual examiner? You can access the virtual examiner in one of two ways: By subscribing to the OSCE Stations collection - AI marking and feedback are then included for thFew readers
Troubleshooting
How do I report an issue with a virtual patient or examiner?
We’re continually working to improve the realism and reliability of our virtual patients and AI examiners. If you experience a problem during a consultation - such as an incorrect response, unrealistic dialogue, or poor-quality feedback - please let us know. During a station Click Report an issue in the sidebar while you’re working through the station, and use the text box to briefly describe the issue you experienced. On smaller screens this button is hidden while an attempt iFew readersI can't hear the Virtual Patient speaking
This article applies to Audio and Video consultations, where the virtual patient speaks aloud. In Text mode the patient only replies in writing, so there is no audio to hear. First, check the basics Check the patient isn’t muted - during an audio or video consultation there’s a mute button for the patient’s audio in the session controls. Make sure it isn’t switched on Check your device volume and that the right speakers or headphones are selected In a videoFew readersThe Virtual Patient can't hear me!
This applies when you’re using an Audio or Video consultation, or dictating your messages in a text consultation - anything that needs your microphone. If you're having trouble using the microphone to speak with our virtual patient, follow these steps: 1. Check your browser permissions Most microphone issues are due to your browser not having permission to use your microphone. Chrome: Click the padlock 🔒 icon in the address bar → Go to Site settings → Ensure **MicropFew readers