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Mobile app help and common issues

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Getting started
  • How to download the Geeky Medics app
    The Geeky Medics app is free to download on both iOS and Android. 📱 Download on iOS (App Store) 🤖 Download on Android (Google Play) The Geeky Medics mobile app (https://storage.crisp.chat/users/helpdesk/website/41d76882a0163c00/screenshot-2024-05-23-at-131907web7j.png =600x305)Few readers
Offline OSCE guides
  • How to restore OSCE guide access in the mobile app
    If you've previously purchased access to OSCE guides in the Geeky Medics app and they're appearing as locked, you can restore your access by following these steps: Tap on any locked OSCE guide On the purchase screen, select ‘Restore Purchase’ The app will check your subscription status and unlock the guides - no additional payment required If you're still having issues, feel free toFew readers
Troubleshooting
  • General mobile app issues
    We’re sorry to hear you’re experiencing technical difficulties with the Geeky Medics app. To start with, please try the following steps, which resolves the most common issues: Make sure you have a stable internet connection Restart your device Delete and reinstall the Geeky Medics app OSCE guides appear locked despite an active subscription? If you have anSome readers
  • I can't login after mobile app update
    The Geeky Medics app has recently been updated to give you access to our full range of resources - including quizzes, flashcards and OSCE stations - alongside the existing OSCE guides. Previously used the app without an account? If you previously subscribed to the OSCE guides only, you may not have created a Geeky Medics account at the time. In this case: You’ll need to register for a free account. You can do this on the web, or by using tSome readers

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